Privacy Policy

Effective Date: April 11, 2026

Snitch Cam ("we", "our", or "us") is a personal security camera service that lets you turn an old Android phone into a time-lapse camera and monitor it from a dashboard app on your main phone. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data.

This policy applies to the Snitch Cam camera app (Android), the Snitch Cam dashboard app (iOS and Android), the Snitch Cam website (snitch.cam), and the related backend service at api.snitch.cam (together, the "Service").

By creating an account or otherwise using the Service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

1.2 Images and Timelapse Videos

The camera app captures images on a schedule you configure (or when you tap "instant capture" from the dashboard) and uploads them to our cloud storage so you can view them in the dashboard app. If you generate timelapse videos from those images, the rendered videos are also stored in our cloud storage.

We store the full-size image and a small thumbnail for each capture, along with metadata: the capture time, the camera device's battery level at the time of capture, and whether the camera was charging. We do not collect or derive location data from your images.

1.3 Camera Device Information

The camera app reports limited device information so the dashboard can show you the camera's status and so we can keep the capture service running reliably on unattended devices:

1.4 Subscription Information

If you upgrade to Snitch Cam Pro, your subscription is processed through Apple's App Store or Google Play, and subscription state (active, expired, renewal date, product ID) is managed for us by RevenueCat. We receive the status of your subscription so we can unlock paid features — we do not receive or store your payment card details, Apple ID, or Google account.

If you redeem a promo code, we record which code you redeemed so the same code can't be redeemed twice by the same account.

1.5 Logs and Technical Data

Our backend automatically logs basic request metadata to operate the Service — for example, timestamps, HTTP methods, response codes, IP addresses, and error traces. These logs are retained for operational troubleshooting and rotated on a short schedule. We do not use them for advertising or profiling.

2. How We Use Your Information

We use the information we collect to:

We do not use your information to build advertising profiles, train machine learning models, or sell data to third parties under any circumstances.

3. How and Where We Store Your Data

We store your data across the following infrastructure providers:

All transfers between your apps and our backend are encrypted with TLS 1.2 or higher.

Retention

We keep your data for as long as your account is active, subject to the tier-specific retention rules below:

4. Who We Share Data With

We do not sell, rent, or trade your personal information or images to any third party.

We share limited data with the following service providers strictly to operate the Service:

We may also disclose information if required by law, to respond to a valid legal process, or to protect the rights, property, or safety of Snitch Cam, our users, or others.

If Snitch Cam is ever acquired or merged with another company, your data may be transferred as part of that transaction. You will be notified in advance through the email address on your account.

5. Camera Capture Behavior

The camera app only captures images when:

The camera does not:

You have full control over when the camera is active through the shoot plans in the dashboard app.

6. Your Responsibility for People in the Frame

Because Snitch Cam turns your phone into a camera you can point anywhere, you are responsible for complying with your local laws about filming other people. This typically includes:

You agree that you will only capture and upload images that you have the legal right to capture and store. Snitch Cam is provided as a tool; responsibility for how it is used belongs to you.

7. Your Rights and Choices

7.1 Access and export

You can view all of your captured images and videos at any time through the dashboard app. If you need a complete export of your data, email us at info@snitch.cam and we will provide one within 30 days.

7.2 Correction

You can update your name, profile picture, and phone number in the dashboard app. Email address changes can be requested by contacting us.

7.3 Deletion

You can delete your account at any time from inside the dashboard app:

Open the dashboard app → Settings → Danger Zone → Delete Account. You will be asked to confirm, and once you do, your account and all associated images, videos, camera pairings, and shoot plans are permanently removed.

You can also delete individual images from the dashboard without deleting your whole account.

Deleting your Snitch Cam account does not cancel any active Pro subscription billed through the App Store or Google Play — you must cancel that separately in the respective store to stop being billed.

7.4 Rights under GDPR (EU/UK users)

If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under the GDPR and equivalent laws:

Our lawful basis for processing your data is the performance of the contract you enter into with us by creating an account (to deliver the Service), and our legitimate interest in operating and improving the Service. You can exercise any of the rights above by emailing info@snitch.cam.

7.5 Rights under the CCPA (California users)

If you are a California resident, you have the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising these rights. We do not sell personal information and do not offer financial incentives for data. You can exercise your rights by emailing info@snitch.cam.

8. Subscriptions and Payments

Snitch Cam Pro is sold as an auto-renewing subscription through the Apple App Store and Google Play Store. All payment processing is handled by the stores — we never see your payment card details. We use RevenueCat as a middleware layer to validate store receipts, track subscription state, and notify our backend when your subscription starts, renews, or expires.

When you upgrade, our backend receives your RevenueCat-managed subscription status so we can unlock paid features. When your subscription ends, your account reverts to the Free tier and the retention rules in Section 3 apply.

To cancel, manage, or refund a subscription, use the App Store or Google Play Store's subscription settings on the device where you purchased it. We do not have the ability to issue refunds ourselves.

9. International Data Transfers

Our infrastructure providers are primarily located in the United States. If you access Snitch Cam from outside the US, your data will be transferred to, stored in, and processed in the US. By using the Service, you acknowledge and consent to this transfer. For users in the EU/UK, we rely on the appropriate legal transfer mechanisms (for example, the EU-US Data Privacy Framework or Standard Contractual Clauses, where applicable to our providers).

10. Security

We take reasonable measures to protect your information, including:

No method of transmission or storage is 100% secure. If we learn of a data breach that affects your personal information, we will notify you through the email address on your account and take steps to contain and remediate the issue as required by applicable law.

11. Children's Privacy

Snitch Cam is not intended for use by anyone under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has created an account or that we have collected information about a child, please contact us at info@snitch.cam and we will delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the Service, in our data practices, or in the law. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify you via email or an in-app notice. Your continued use of the Service after an update constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your rights, or have a concern about how we handle your data, please contact us at:

info@snitch.cam