Privacy Policy

Effective Date: February 1, 2026

Snitch Cam ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (the "Camera App" and the "Dashboard App") and related cloud services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Password (stored as a salted hash; we never store your password in plain text)
• Account preferences and settings

1.2 Images and Media

When you use the Camera App, images are captured based on your configured schedule or manual triggers. These images are uploaded to our cloud storage so you can access them from the Dashboard App. If you generate timelapse videos, those are also stored in the cloud.

1.3 Device Information

We collect limited device information to ensure the Service functions properly, including:

• Device model and operating system version
• Battery level and charging status (to alert you if the camera device is running low)
• Network connectivity status
• Unique device identifiers for camera pairing

1.4 Usage Data

We may collect anonymized usage data such as feature usage frequency, session duration, and error logs to improve the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Store and deliver your captured images and timelapse videos
• Send you notifications about your camera status (e.g., battery low, camera offline)
• Process subscription payments and manage your account
• Improve and optimize the Service
• Respond to your support requests

3. How We Store Your Data

Your images and account data are stored on Amazon Web Services (AWS) infrastructure, including AWS S3 for image storage. All data is encrypted in transit using TLS and at rest using AES-256 encryption.

We retain your images and data for as long as your account is active. Images may be automatically deleted when your storage limit is reached (oldest images first) or when you manually delete them.

4. Live View and WebRTC

When you use the Live View feature, video and audio are streamed using WebRTC peer-to-peer technology. This means the live video stream travels directly between your camera device and your dashboard device whenever possible, without passing through our servers. We use a signaling server to establish the connection, but the media content of the live stream is end-to-end between your devices.

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information or images to third parties.

We may share limited information with the following types of service providers, solely to operate the Service:

• Cloud infrastructure providers (e.g., AWS) for data storage and computing
• Payment processors for handling subscription payments (via the app stores)
• Analytics providers for anonymized usage analytics

We may also disclose information if required to do so by law or in response to valid legal requests by public authorities.

6. Camera Capture Behavior

The Camera App only captures images when:

• A scheduled shoot plan is active (time-lapse capture at your configured intervals)
• You manually trigger an instant capture from the Dashboard App
• You initiate a live view session from the Dashboard App

The camera does not capture images continuously or in the background outside of these triggers. You have full control over when the camera is active.

7. Your Rights and Data Deletion

You have the right to:

• Access your data at any time through the Dashboard App
• Delete individual images or all of your data at any time
• Delete your account, which will permanently remove all associated data from our servers
• Export your images by downloading them through the Dashboard App

To request full account deletion, you can do so within the app or by contacting us at info@snitch.cam.

8. Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve the browsing experience. Our mobile apps may use anonymized analytics tools to understand how users interact with the app. You can opt out of analytics collection in the app settings.

We do not use cookies or analytics to track individual user behavior across third-party websites.

9. Security

We take reasonable measures to protect your information, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the app or on our website. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@snitch.cam